Return Policy
At Comfyyfit, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below for information on how to request a refund.
1. Eligibility for Refunds
Condition of Items: Items must be returned in their original condition, unused, unwashed, and with all original tags and packaging intact. Items that have been worn, altered, or damaged after delivery are not eligible for refunds.
Timeframe: Refund requests must be made within 30 days of the purchase date. Any requests beyond this period will not be entertained.
Proof of Purchase: A valid receipt or proof of purchase is required for all refund requests.
2. Initiating a Refund or Return
To start a refund, please contact us at Service@comfyyfit.com with your order number and a brief explanation of the reason for the return.
Return Authorization: We will provide you with a return authorization number (RMA) and instructions on how and where to send your package.
Inspection and Approval: Upon receiving your return, we will inspect the item(s) to ensure they meet the eligibility criteria. We will notify you via email regarding the approval or rejection of your refund.
3. Refund Process
Refund Approval: If approved, your refund will be processed, and a credit will be applied to your original method of payment within 3-5 business days.
Partial Refunds: There are certain situations where only partial refunds are granted (if applicable):
a. Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
b. Any item returned more than 30 days after delivery.
4. Late or Missing Refunds
Processing Time: Please note that it may take some time before your refund is officially posted. There is often a processing time before a refund is posted.
Checking Status: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank; it may take some time before your refund is officially posted.
Further Assistance: If you’ve done all of this and you still have not received your refund, please contact us at service@comfyyfit.com.
5. Exchanges
If you wish to exchange a product for a different size or color, please contact our customer support team to arrange for an exchange. We will provide instructions on how to return the original item and place a new order for the desired product.
6. Restocking Fees
Free return shipping. We cover the cost of return shipping, so you don't have to worry about any hidden fees or expenses.
7. Defective or Damaged Items
If you receive a damaged or defective item, please contact us immediately at service@comfyyfit.com with your order number and a detailed description of the issue, including photos if possible. We will work with you to resolve the issue promptly.
8. Contact Information
For any questions or concerns about our refund policy, please contact us through the following channels:
Email: Service@comfyyfit.com.
1. Eligibility for Refunds
Condition of Items: Items must be returned in their original condition, unused, unwashed, and with all original tags and packaging intact. Items that have been worn, altered, or damaged after delivery are not eligible for refunds.
Timeframe: Refund requests must be made within 30 days of the purchase date. Any requests beyond this period will not be entertained.
Proof of Purchase: A valid receipt or proof of purchase is required for all refund requests.
2. Initiating a Refund or Return
To start a refund, please contact us at Service@comfyyfit.com with your order number and a brief explanation of the reason for the return.
Return Authorization: We will provide you with a return authorization number (RMA) and instructions on how and where to send your package.
Inspection and Approval: Upon receiving your return, we will inspect the item(s) to ensure they meet the eligibility criteria. We will notify you via email regarding the approval or rejection of your refund.
3. Refund Process
Refund Approval: If approved, your refund will be processed, and a credit will be applied to your original method of payment within 3-5 business days.
Partial Refunds: There are certain situations where only partial refunds are granted (if applicable):
a. Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
b. Any item returned more than 30 days after delivery.
4. Late or Missing Refunds
Processing Time: Please note that it may take some time before your refund is officially posted. There is often a processing time before a refund is posted.
Checking Status: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank; it may take some time before your refund is officially posted.
Further Assistance: If you’ve done all of this and you still have not received your refund, please contact us at service@comfyyfit.com.
5. Exchanges
If you wish to exchange a product for a different size or color, please contact our customer support team to arrange for an exchange. We will provide instructions on how to return the original item and place a new order for the desired product.
6. Restocking Fees
Free return shipping. We cover the cost of return shipping, so you don't have to worry about any hidden fees or expenses.
7. Defective or Damaged Items
If you receive a damaged or defective item, please contact us immediately at service@comfyyfit.com with your order number and a detailed description of the issue, including photos if possible. We will work with you to resolve the issue promptly.
8. Contact Information
For any questions or concerns about our refund policy, please contact us through the following channels:
Email: Service@comfyyfit.com.
