FAQS
1. How can I place an order?
To place an order, simply browse our products, select the items you wish to purchase, and click "Add to Cart." Once you're ready to checkout, click on the cart icon and follow the prompts to complete your purchase.
2. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can see the full list of accepted payment methods during the checkout process.
3. Do you ship internationally?
We currently ship to addresses within Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States, Greece, Hungary, Luxembourg. Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery.
After your purchase, we will be responsible for the taxes and fees incurred during the shipping of the item.
4. How long does it take to receive my order?
Standard Shipping: 8-14 business days - $7.99 shipping costs on orders under $39.
Free Shipping: 8-14 business days - Free shipping on orders over $39.
5. How can I track my order?
Once your order has been shipped, you will receive an email with your tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to update.
Tracking Number Issues: If the tracking number does not show any updates, please contact us at Service@comfyyfit.com for assistance.
6. What is your return policy?
If you're not completely satisfied with your purchase, you can return it without any questions asked. Your satisfaction is our priority.
7. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue, either by arranging a replacement or issuing a refund.
8. Do you offer discounts or promotions?
Yes, we periodically offer discounts and promotions. To stay updated, sign up for our newsletter or follow us on social media.
9. How can I contact customer service?
You can reach our customer service team via email at Service@comfyyfit.com or through our contact form on the Contact Us page. We're here to help with any questions or concerns you may have.
To place an order, simply browse our products, select the items you wish to purchase, and click "Add to Cart." Once you're ready to checkout, click on the cart icon and follow the prompts to complete your purchase.
2. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can see the full list of accepted payment methods during the checkout process.
3. Do you ship internationally?
We currently ship to addresses within Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States, Greece, Hungary, Luxembourg. Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery.
After your purchase, we will be responsible for the taxes and fees incurred during the shipping of the item.
4. How long does it take to receive my order?
Standard Shipping: 8-14 business days - $7.99 shipping costs on orders under $39.
Free Shipping: 8-14 business days - Free shipping on orders over $39.
5. How can I track my order?
Once your order has been shipped, you will receive an email with your tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to update.
Tracking Number Issues: If the tracking number does not show any updates, please contact us at Service@comfyyfit.com for assistance.
6. What is your return policy?
If you're not completely satisfied with your purchase, you can return it without any questions asked. Your satisfaction is our priority.
7. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team immediately. We will assist you in resolving the issue, either by arranging a replacement or issuing a refund.
8. Do you offer discounts or promotions?
Yes, we periodically offer discounts and promotions. To stay updated, sign up for our newsletter or follow us on social media.
9. How can I contact customer service?
You can reach our customer service team via email at Service@comfyyfit.com or through our contact form on the Contact Us page. We're here to help with any questions or concerns you may have.
